Account Services Specialist

We are seeking an experienced Account Executive to serve as the client’s main point of contact on a day-to-day basis, ensuring that projects are delivered on-strategy, on-budget and on-time. More than a liaison, the Account Executive is the advocate for both the client and the agency. You will be responsible for the initiation and execution of all marketing, creative, media, production, and research projects for the client. You are successful at managing complex timelines, meeting deadlines, anticipating upcoming issues, and proactively working with management to resolve them.

We are seeking a self-starter who is resourceful and has a high level of personal initiative and accountability. This position is best suited for someone who is highly communicative and has a mentorship mindset. Our ideal candidate will have a passion for the business and the industry. We are looking for someone who takes the initiative for staying informed of client business, key issues, competitive landscape, and industry trends.

Location Remote – Arizona resident preferred

Compensation Based on 5+ years of experience

Hours Full-time / 8:30am – 5pm MST / 40 hours a week

Required skills and experience

  • Responsible for the planning, development and execution of advertising and marketing activities for clients, including creative brief and critical path, in accordance with client’s objectives and budget
  • As the main point person to the client, regularly initiate and manage all client correspondence, including scope of work and cost estimates
  • Proactively initiate and manage timelines for all creative projects and media assignments
  • Assist in the development and production of plans, presentations and proposals
  • Provide timely and ongoing budget management and reporting
  • Work with creative teams to communicate client objectives and to develop strategic solutions
  • Understand and manage projects through agency systems including but not limited to opening of jobs, providing details, completing tasks and tracking timelines
  • Understand all the steps necessary to complete each stage of a job
  • Keep clients informed on the status of all projects including completion and distribution of weekly status reports, production timelines or other verbal or written updates
  • Coordinate the development of the evaluation and analysis of advertising activities
  • Review and proofread all materials
  • Monitoring all client projects and campaigns to ensure they remain on strategy and meet business KPIs, utilizing appropriate reporting tactics.
  • Participate in brainstorming and ideation sessions
  • Build rapport and credibility with clients based upon trust, account service delivery and expert counsel.
  • 5+ years of relevant experience
  • Well-versed in all full-service agency offerings
  • Bachelor’s degree in Communications, Advertising, Marketing or business-related preferred
  • Understanding of Google Suite (Docs, Sheets, Slides, etc)
  • Understanding of Microsoft Suite (Excel, Word, Powerpoint, etc.)
  • Experienced and comfortable working in a Mac based environment
  • Experience with project management software

Qualities required

  • Self-starter who is resourceful & has a high level of personal accountability
  • Demonstrated account leadership, initiative, and willingness to assume greater responsibility
  • Confidently lead, motivate and influence project progress
  • Ability to proactively make decisions and anticipate issues and needs before they arise
  • Strong communication skills and professional demeanor
  • Excellent organization and time management skills
  • Solution-oriented and ability to prioritize projects under pressure
  • Ability to learn and adapt to team dynamics
  • Positive attitude, enthusiasm and desire to be part of a creative team


  • Full employee benefits package includes 100% paid medical and dental insurance
  • Paid vacation/sick and holiday leave
  • Simple IRA Plan with company matching
  • Short- and long-term disability insurance
  • Paid group term life insurance
  • Please send cover letter and professional resume to: